How do I create a new account?

Simply click 'person icon', located at the top right of the page and then click 'Subscribe'. Fill in your details and click 'Create an account'. Registration should now be complete and you will receive a confirmation email shortly.

Creating an account will allow you to create Wishlist's, submit product reviews, check prior orders and checkout faster.



Is all your jewelry water resistant?

Yes, our gold-plated stainless-steel jewelry is water-resistant. Stainless steel is known for its durability and resistance to tarnishing, and the gold plating adds an extra layer of protection. However, it's still advisable to avoid prolonged exposure to water and harsh chemicals to maintain the longevity and appearance of your jewelry.



How do I track my order?

When your order is shipped, we will send an email containing your order number and tracking ID. Simply follow the link in the email to track the delivery of your parcel. 

What payment methods do you accept?

We accept a variety of secure payment methods for online transactions, including credit cards (Visa, MasterCard, American Express), and other electronic payment options. At checkout, you will be able to choose the payment method that suits you best.

Why can’t I apply my promotion code to an order?

Please check that your order meets the criteria of the promotion code. Thus may include a minimum spent amount, a specified expiry date and if the promotion code applies to sale items.



Do you ship internationally?

Yes, we do ship internationally. We strive to make our products accessible to customers around the world.

Can I change my delivery address?

We process and pack your order as soon as possible. This means that your shipping address can only be changed if your order has not been processed by our team, To change your shipping address, please contact us.

How long will my delivery take?

At the checkout, you will be provided with the estimated shipping time for your order. The delivery timeframe is determined based on factors such as the shipping method selected and the destination. More details are provided in the 'shipping and returns' section.